Bank Conversion Courses (JPMorganChase)
I led a team to create online and classroom courses to convert over 500 bank branches (TX, NY, NJ, CT) to new systems, products, and policies. Built in HTML, Flash, Knowledge Pathways.
ATM Maintenance (JPMorganChase)
Designed to simulate how to perform maintenance on an ATM machine. (changing receipt paper, adding cash, fixing jams, etc.) Built in Flash.
Credit Card Products (Zions Bank – work in progress)
Designed to help bankers decide which credit card best meets the needs of clients. Built in Articulate and Flash.
Bank Secrecy Act (Zions Bank)
Designed to “beef up” the current compliance training around the Bank Secrecy Act. Built in Articulate and Flash.
Federal Deposit Insurance – FDIC (Zions Bank)
Designed to better inform bankers on how to ensure that client’s money is protected and insured by the FDIC.
